The Riyadh Roundtable

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The Riyadh Roundtable

Unifying customer experiences to drive transformation in retail, travel and healthcare

Fairmont Riyadh, Riyadh, Saudi Arabia

Monday, February 3, 2025
10:00 a.m. to 2:15 p.m.

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Unification

Unifying customer experiences to drive transformation in retail, travel and healthcare

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Overview

Join Sprinklr at the Riyadh Roundtable on February 3, 2025. Discover AI-driven strategies to unify customer experiences, driving transformative engagement across the retail, travel and healthcare sectors.

Here’s what we have in store for you:

• Keynote Sessions: Witness Sprinklr’s capabilities in action with our Solution Consulting team. Gain essential insights on enhancing customer experiences to drive transformation across industries.

• Open Discussion: Engage with leaders in retail, travel and healthcare to understand how a unified experience across touchpoints can improve customer satisfaction and fuel growth.

• Networking Opportunities: Connect with industry peers, share ideas and foster new partnerships to strengthen your network and industry knowledge.

Here’s what we have in store for you:

Keynote Sessions: Witness Sprinklr’s capabilities in action through our Solution Consulting team. Gain essential insights on enhancing customer experiences to drive transformation across industries.

Open Discussion: Engage with leaders in retail, travel and healthcare to understand how a unified experience across touchpoints can improve customer satisfaction and fuel growth.

Networking Opportunities: Connect with industry peers, share ideas and foster new partnerships to strengthen your network and industry knowledge.

Speakers

Amjad Al Sabbah

Vice President – Sales (MEA), Sprinklr

Amr Abou Reslan

Regional Director – Sales, Sprinklr

Moe Amer

Principal Solutions Consultant, Sprinklr

Speakers

Amr Abou Reslan

Regional Director, Sprinklr

Moe Amer

Principal Solutions Consultant, Sprinklr

Victoria Sanders-Perrin

Client Engagement Director, Mediclinic

Zaid Shaban

Sales Country Manager, IST Networks

Abdullah Khirullah

Director Digital and Social Care Operations, Mobily

Ahmed Abdel Baky

Innovation Consulting Lead, IST Networks

Agenda

10:00 a.m. – 10:30 a.m

Arrival and Registration

10:30 a.m. – 10:40 a.m.

Welcome by Sprinklr

10:40 a.m. – 11:00 a.m.

Keynote Session: Driving Change with Unified Customer Experiences

11:00 a.m. – 11:45 a.m.

Open Discussion: Customers Unifying CX and Harnessing the Power of AI

11:45 a.m. – 12:15 p.m.

Networking and Coffee Break

12:15 p.m. – 12:35 p.m.

Session: Unifying CX and Harnessing the Power of AI

12:35 p.m. – 12:50 p.m.

Session: Fostering Meaningful & Innovative Customer Connections

12:50 p.m. – 1:00 p.m.

Q&A and Event Closing

1:00 p.m. – 2:15 p.m.

Networking and Lunch

Agenda

10:00 a.m. – 10:30 a.m.

Arrival and Registration

10:30 a.m. – 10:40 a.m.

Welcome by Sprinklr

10:40 a.m. – 11:05 a.m.

Keynote Session: Driving Change with Unified Customer Experiences

11:05 a.m. – 11:50 a.m.

Open Discussion: Customers Unifying CX and Harnessing the Power of AI

11:50 a.m. – 12:15 p.m.

Networking and Coffee Break

12:15 p.m. – 12:40 p.m.

Session: Unifying CX and Harnessing the Power of AI

12:40 p.m. – 12:50 p.m.

Q&A and Event Closing

12:50 p.m. – 2:15 p.m.

Networking and Lunch

The day we've all been waiting for

Anoop Kumar is a host of exceptional ability. Studies show that a vast majority of guests attending events by Anoop have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.

We can’t wait to see you at the event!

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