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CXUnifiers 2024

News & Updates

Our executive team shares all the exciting details about company-wide initiatives for the upcoming quarter

On what date does the event take place?

The event is scheduled for Wednesday, May 31, 2024.

News & Updates

Our executive team shares all the exciting details about company-wide initiatives for the upcoming quarter

12 pm

Welcome and Introductions

12 pm

Welcome and Introductions

12 pm

Welcome and Introductions

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Speaker Name

Speaker Title

Portrait

Speaker Name

Short speaker biography. 

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

12 pm

Welcome and Introductions

12 pm

Welcome and Introductions

12 pm

Welcome and Introductions

THE EDGE OF AI

May 7–9, 2024 | New Orleans

THE EDGE OF AI

Elevating CX & Productivity. Radically.

Sprinklr Flagship Event
May 7–9, 2024 New Orleans

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Agenda

tuesday, may 7

3:00pm-6:00pm
Registration Open


4:30pm-6:00pm
Welcome Reception in the Garden


6:00pm-9:00pm
CXUnifiers Opening at The Fillmore

Dinner starts at 6PM

Welcome Address
Scott Harvey | CCO | Sprinklr

The Edge of Mindset
Alex Honnold from Free Solo

Location: The Fillmore, 6 Canal St, New Orleans, LA 70130

wednesday, may 8

6:00am-6:45am
Sunrise Yoga & Meditation

Location: The Garden

7:00am-8:30am
Breakfast

Location: Ms. River restaurant, 1st Floor

8:30am-9:10am
Keynote: Mastering the AI Age

Allie K Miller, AI Expert
Location: Theater / Plimsoll

9:10am-10:00am

Keynote: The Edge of AI Across the Front Office

Ragy Thomas | CEO & Founder | Sprinklr

Location: Theater / Plimsoll

10:00am - 10:30am

C-Suite Speed Round: The Edge of Speed

Panelists: Citi, L'Oreal, Snap
Location: Theater / Plimsoll

10:30am-10:45am
Energizer Break


10:45am-11:15am
C-Suite Fireside Chat: The Edge of Experience

Special Executive Guest
Location: Theater / Plimsoll

11:15am-12:00
C-Suite Discussion: The Edge of Transformation

Panelists: Dell, Jumia, Deutsche Telekom
Location: Theater / Plimsoll

12:00am-1:20pm
Lunch & Wellness Sessions

Lunch in Ms. River, 1st Floor
Meditation Session, Wellness Room/Magnolia
Demos Available, Pre-function Theater
Community, Pre-function Living room

1:30pm-5:30pm
MARKETING & SERVICE BREAKOUTS

SEE SCHEDULE BELOW

5:15-5:45pm
Meditation Session

Location: Wellness Room/Magnolia

5:30pm-6:30pm
Jazzy Happy Hour

Sponsored by Accenture

Location: The Garden

Watch for Dinner Invites


Thursday, may 9

6:00am-6:45am
Sunrise Yoga

Location: The Living Room

7:00am-8:00am
Advanced Breathwork

Location: The Living Room

7:30am-9:00am
Breakfast

Location: Ms. River restaurant, 1st Floor

9:00am-9:10am
Opening Mainstage

Location: Theater / Plimsoll

9:10am-9:40am
Keynote: It’s Time To UnifAI!

Brandon Purcell, Forrester
Location: Theater / Plimsoll

9:40am-10:10am
Keynote: The How on Sprinklr

Buddy Waddington | Principal Technologist | Sprinklr
Location: Theater / Plimsoll

10:10am-10:35am
Customer Awards

Location: Theater / Plimsoll

10:35am-10:40am

Closing Address

Arun Pattabhiraman | CMO | Sprinklr
Location: Theater / Plimsoll

12:00-12:30pm

Meditation Session

Location: Wellness Room/Magnolia

Marketing & Service Breakouts

MARKETING

1:30pm - 2:00pm

Building the AI-enabled Marketing Team of the Future

Fireside Chat: Sprinklr + MSFT AI

Location: Living Room / River

2:00pm - 2:20pm

Energizer Break

2:20pm - 2:50pm

From Insights to Impact

Speakers: LinkedIn, TikTok
Location: Theater / Plimsoll

2:50pm - 3:00pm

Energizer Break


3:00pm - 3:30pm

From Insights to Impact

Panelists: M&T Bank, 7-Eleven, Garmin

Location: Living Room / River

3:30pm - 4:00pm

Energizer Break


4:00pm - 4:30pm

Modernizing the Content Supply Chain

Speakers: Accenture, Genentech

Location: Theater / Plimsoll

4:30pm - 5:00pm

Energizer Break


5:00pm - 5:30pm

Maximizing Marketing ROI: Return on Innovation

Panelists: Meta, LinkedIn
Location: Living Room / River

SERVICE

1:30pm - 2:00pm

Reimagining Customer Service

Speaker: Accenture

Location: Theater / Plimsoll

2:00pm - 2:20pm

Energizer Break


2:20pm - 2:50pm

Reimagining Customer Service

Panelists: Accenture, L'Oreal, Jumia
Location: Living Room / River

2:50pm - 3:00pm

Energizer Break


3:00pm - 3:30pm

CX Teams of the Future

Speakers: YouTube, Miral Destinations

Location: Theater / Plimsoll

3:30pm - 4:00pm

Energizer Break


4:00pm - 4:30pm

CX Teams of the Future

Panelists: Zappos, Google, YouTube

Location: Living Room / River

4:30pm - 5:00pm

Energizer Break


5:00pm - 5:30pm

Customer Journey of a Lifetime

Speakers: Cartier
Location: Theater / Plimsoll

CXUnifiers 2024 Speakers

Portrait

Ragy Thomas

CEO & Founder | Sprinklr

Portrait

Allie K. Miller

Former Global Head of Machine Learning for Startups and VC | Amazon (AWS)

Portrait

Alex Honnold

Free Solo Climber


Portrait

Brandon Purcell

VP, Principal Analyst, AI and Customer Analytics | Forrester

Portrait

Scott Harvey

CCO | Sprinklr

Portrait

Shannon Truax

SVP, Social Media | M&T Bank

Portrait

Marta Fernandez

Group COO | Jumia

Portrait

Arun Pattabhiraman

CMO | Sprinklr

Portrait

Peter Leukert

CIO | Deutsche Telekom

Portrait

Neha Saxena

Executive Health & Peak Performance Coach

Portrait

Isabelle Lafont

Global Head of Care and Consumer Experience | L’Oreal 

Portrait

John Gamberoni

Global Ecosystem Partner Lead | Accenture

Portrait

Patrick Harris

President of Americas | Snap Inc

Portrait

Vincent Washington

VP, CXM Best Practices | Sprinklr

Portrait

Monte Tomasino

VP Digital Enablement & Engagement | Dell Technologies

Portrait

Lorry Destainville

Global Head of Product Partnerships | TikTok

Portrait

Don Bradford

Managing Director | Accenture

Portrait

Alena Johnston

Head of Social and Community | Google

Portrait

Brian Kraemer

Social Media Director | Genentech

Portrait

Buddy Waddington

Principal Technologist | Sprinklr

Portrait

Precious Bucher

Director of Customer Experience and Operations | Zappos

Portrait

Nicolas Chazaud

International Client Relations Director | Cartier

Portrait

Xavier Gueroux

International Client Marketing Director | Cartier

Portrait

Paul Herman

SVP, Global Digital Transformation | Sprinklr

Portrait

Kim Sanchez

Director of Customer Care and Experience | 7-Eleven

Portrait

Kristi Daraban

AVP, Social Media | Nationwide

Portrait

Shadman Zafar

Co-CIO | Citi

Portrait

Joel Borellis

Director, AI Sales Leader | Microsoft

Portrait

Kailynn Clark

Product Lead Manager | YouTube

Portrait

Sanjay Vasdev

Principal Customer Solutions Engineer, Marketing Solutions | LinkedIn

Watch for more CXUnifiers 2024 speakers to be announced!

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Agenda

tuesday

Arrivals and Garden Reception


Dinner and Keynotes

The Edge of Innovation, Scott Harvey
Mastering Your Craft, Alex Honnold

wednesday

Sunrise Yoga & Meditation

Neha Saxena

Keynotes

The Future of AI is Now, Allie K Miller
AI Across the Front Office, Ragy Thomas

C-Suite Fireside Chats

The Edge of Speed
The Edge of Experience
The Edge of Transformation

Energizer Breaks & Demos

 

Marketing Breakout Sessions

Building the AI-enabled Marketing Team of the Future

From Insights to Impact
Modernizing the Content Supply Chain

Maximizing Marketing ROI: Return on Innovation

Customer Service Breakout Sessions

Reimagining Customer Service
CX Teams of the Future
Customer Journey of a Lifetime

Jazzy Happier Hour


Dinner On Your Own


Thursday

Sunrise Yoga & Meditation

Neha Saxena

Keynote

The New Customer Journey, Brandon Purcell

Keynote

Taking the First Step (people, process, tech, behavior) lessons learned

Customer Sucess


Energizer Breaks & Demos




Opportunities for active recovery

Advanced Breathwork Workshop – 60 Mins
Dive into the Edge of Human Performance with our Advanced Breathwork Workshop, a dynamic 60-minute session tailored to elevate your abilities through the power of breath. Unveil the untapped potential within as you harness ancient techniques to unlock peak performance states. This workshop equips you with transformative skills to seamlessly integrate breathwork into your routine, empowering you to push boundaries and reach new heights.

Sunrise Yoga – 45 mins
Ignite your day in harmony with your circadian rhythm with Sunrise Yoga, a dynamic practice designed to optimize your performance from the break of dawn. Join us for a revitalizing flow that aligns body and mind, enhancing focus, flexibility, and resilience. Start your day at the Edge of Peak Performance and harness the power of sunrise to elevate your performance to new heights.

Meditation Sessions – 30 mins
Elevate your performance in just 30 minutes with our Meditation Session. Experience the power of mindfulness to sharpen focus, reduce stress, and unlock peak potential. Join us for a transformative journey to optimize your mindset and achieve peak performance.


Micro Flow Sessions – 3 mins

Ignite your flow state in a Micro Flow Session. In just three minutes, unlock peak performance with targeted exercises designed to for a quick burst of energy, enhanced focus, productivity, and creativity.

 

1:1 Peak Performance Consultation

Unlock your full potential with a personalized 1:1 consultation with our expert Executive Health and Peak Performance Coach. In this exclusive session, you'll receive tailored guidance to optimize your well-being and performance. Discover customized strategies to enhance focus, resilience, and overall vitality. Don't miss this opportunity to elevate your professional and personal success.


REGISTER
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Starting at 
8:00am

Save your seat

By saving your seat now, you have the upper hand on purchasing tickets on January 2


So, given this event’s limited seating, we recommend you Save Your Seat today!


This unlocks your Early-Bird rate and priority access to purchase your ticket once released.

Ticket Pricing:

CXUnifiers 3-Day Ticket: $1249


Early Bird 3-Day Ticket: $937


CXUnifiers has reserved a special room rate for you. Upon ticket purchase, you will receive a unique link to book your hotel room with our special rate of $300/night

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May 
7
 - 
May 
9
, 
2024
Starting at 
8:00am

Details

 Empowering 300 top marketing & customer service leaders to drive immediate impact.

Enhance your user experience and build brand equity with your design vernacular. 

Radical productivity

Explore how AI and unified data can increase productivity 20% to 40%.

REJUVENATION

Take micro-breaks, listen to some Big Easy jazz, and get some fresh air along the Mississippi River.

bespoke live demos

Hear an idea you like? See it come to life inside the Sprinklr platform.

Thought Leadership

Change-management veterans share how to disrupt the CX status quo.

intimate open discussions

Real conversation with our innovative customers, partners, analysts and thought leaders.

Sprinklr New Releases

Be the first to know.

Purchase your CXUnifiers Ticket

This event has limited seating.


Early Bird Pricing ended March 15th

Early Bird 3-Day Ticket

$937 USD

CXUnifiers 3-Day Ticket

$1,249 USD

CXUnifiers has reserved a special room rate for you.

Upon ticket purchase, you will receive a unique link to book your hotel room with our special rate of $300/night. Our room rate expires at 6pm CST on April 15th, please book before then.


Plan to arrive by 3pm on Tuesday, May 7th and depart by 4pm on Thursday, May 9th

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Frequently asked questions

Who should attend CXUnifiers?

CX leaders who know the urgency of elevating their brands with AI for optimal productivity and customer experience. From C-Suite to marketing and customer service VPs and directors in financial services, retail, packaged goods, travel and hospitality.

What will I experience at CXUnifiers?

A balance of presentations, discussion, learning and wellness. A practical focus on the Front Office and Customer Experience. A new understanding of the digital edge and how AI can make your teams more productive – to make customers happier.

I have purchased my ticket for CXUnifiers, how do I book my room at Four Seasons?

Once your ticket is purchased, you will be receiving a confirmation email. There will be a link and special discount code provided so you can take advantage of our CXUnifiers room rate.

Where is the event being hosted? 

We can’t wait to see everyone in New Orleans at the Four Seasons! Address of Four Seasons: 2 Canal Street, New Orleans, LA 70130. Our opening night dinner will take place at The Fillmore: 6 Canal Street, New Orleans, 70130

If I have dietary needs or allergies, who shall I contact? 

There is a spot during ticket purchase to note any dietary needs. If you need to provide additional or update your notes, please contact our team at cxunifiers@sprinklr.com 

Is there a dress code?

No, come as you are! No need for formal attire. 

Will I have any free time to experience New Orleans?

Yes! Wednesday night is open for you to experience all New Orleans has to offer. We're happy to suggest sites and restaurants.

Will this be available online?

No, due to the interactivity and engaging discussions it is crucial to come together in-person.

How am I able to pay via invoice instead of online?

Please contact us at cxunifiers@sprinklr.com and we will be happy to help with this!

When should I plan to arrive and depart?

Please plan to arrive by 4pm on Tuesday, May 7th and depart by 4pm on Thursday, May 9th

What is the WiFi network and password?

The WiFi network name is CXUnifiers 2024. The password is Sprinklr

CXUnifiers 2024

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